Risk and Crisis Communication: Navigating the Tensions between Organizations and the Public

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Risk and Crisis Communication: Navigating the Tensions between Organizations and the PublicRisk and Crisis Communication addresses how the interaction between organizations and their stakeholders manifests during a risk or crisis situation. Littlefield and Sellnow contend that when best practices are considered, there are certain tensions to which an organization responds. These tensions are similar to those experienced among individuals when managing their relationships. As such, Littlefield and Sellnow apply an interpersonal theory, known

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