Complaint handling in organizations. Specification Ingestion-build-107062 This standard is designed to

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Complaint handling in organizations. Specification Ingestion-build-107062 This standard is designed toWhat is this standard about? It provides organizations with an efficient and effective complaint handling process whereby the organization, its customers and its complainants all benefit. It was written by a group of complaint management experts and is the first fully updated standard in this area for some time. Who is this standard for? Any customer facing organization could benefit from having an effective and efficient procedure in place which